In order to facilitate the applicants at the Police Stations, Front Desks/Reception Rooms have been established in Lahore. These Reception Rooms are being run by civilian female and male officials of the I.T. branch. Where following facilities are available
Complaints Management
In order to entertain the complaints of the visitors a Complaints Management System (CMS) software is functional, the complainants are issued an E-Tag after receiving their applications. Once the application is entered into the system its follow up is monitored by Senior Supervisory Officers in Lahore till the matter reaches its logical conclusion. If required, the application is also typed for the applicant in the Reception Rooms.
Loss Report
Important personal documents like CNIC, Driving License, ATM Card, educational documents and other belongings often get lost due to misplaced. PKM provides the facility to report the lost documents. Citizen will get a copy of the loss report which you can use to track your application and to apply for new documents.
Required Documents
- Original and copy of applicant’s CNIC
- Written complaint by the applicant
- Copy of Lost documents if available
- Copy of any other supported document if available
Medical Lego Certificate
For issuance of medical certificate police officials are appointed in all government hospitals of district Lahore. They fill the form and send the particulars of affected person online to related police station for rapat of reported incident.
Employee Registration
Whenever someone hires a servant, a maid or any other worker he/she has is bound to register them with Police so that Police has information about the people living in that area. The process of registration has been simplified and can be done by visiting related police station. This will help citizens and Police to be aware about any criminal record of the potential employee.
Required Documents
- Original and copy of the owner’s CNIC
- Original/Copy of employee’s CNIC
- Photograph of the employee
- Affidavit
Tenants Registration
According to the THE PUNJAB INFORMATION OF TEMPORARY RESIDENTS ACT 2015 (http://punjablaws.gov.pk/laws/2591.html), whenever a house or a hostel room is rented, owner/tenant/property dealer have to register details (owner, property, tenant info.) in concerned police station for record purpose. Registration can be done by visiting concerned Police Station. After successful registration, front desk officer will provide a certificate to the citizen which will help him/her to avoid any hassle during any search operation.
Required Documents
- Original and copy of house owner’s CNIC
- Original and copy of tenant’s CNIC
- Original and copy of rent agreement
- Affidavit
- Photograph of the tenant